On receipt of the deposit the price is confirmed, unless the sittings are delayed by the client by more than six months. If the artist postpones the sittings, the price remains as agreed.
Deposits are non-refundable, unless the artist is unable to start the commission. If the client cancels the work, the deposit will not be refunded, but otherwise it will be treated as part payment of the price.
The invoice for the balance is issued as soon as the work is completed, before framing (which can take up to six weeks). The invoice will include any travel or delivery expenses, (45p + VAT) per mile, if applicable. Until the invoice is paid in full, the picture will remain vested with Fine Art Commissions.
If the balance due is not paid within 21 days interest will be payable on the amount outstanding from the date on which the invoice was presented until the date on which it is paid at the rate at 4% above Barclays Base Rate for the time being.
VAT is not charged on portraits destined for outside the EU on the proviso that Fine Art Commissions receives proof of shipping.
In the event of a client being unhappy with the likeness, a representative of Fine Art Commissions will meet with both the artist and the client to identify the concern and work towards a satisfactory outcome. Fine Art Commissions acts as an honest broker.
In the case of posthumous portraits the judgement of Fine Art Commissions will be based on the likeness to the photograph, not to the memory of the client.
In the case of portraits being painted from photographs (e.g. young children), the judgement of Fine Art Commissions will be based on the likeness to the photograph and not to the child who may have changed in the interim.
Copyright rests with the artist. Photographs of portraits are not used for marketing purposes by the artist or Fine Art Commissions without the express permission of the client.